Effective Date: November 17, 2025
This Privacy Policy describes how xpert-coatfilms.com (the “Site,” “we,” “us”) collects, uses, and discloses your Personal Information. This policy is primarily governed by the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Indian Information Technology Act, 2000.
1. Information We Collect
A. Personal Data
We may collect personally identifiable information (“Personal Data”) you voluntarily provide when you interact with the Site, such as when you fill out a contact form or request a quote. This may include:
- Email address
- First name and last name
- Phone number
B. No Sensitive Personal Data Collected
We do not collect or store sensitive personal data or financial information, such as credit card numbers or banking details. All payment processing is handled securely by third-party processors.
2. Tracking, Cookies, and Advertising
We use several third-party tools to analyze website traffic, serve advertisements, and measure marketing effectiveness. By using our Site, you acknowledge and agree to the use of these tracking technologies.
| Tool / Technology | Purpose |
| Google Analytics | To track website traffic, user behavior, and site performance. |
| Google Ads | To serve advertisements to you on Google’s network based on your site visits. |
| Facebook Ads / Meta Pixel | To track the effectiveness of our Facebook advertising campaigns and optimize ad delivery. |
Your Choices Regarding Tracking:
- You can opt-out of personalized advertising from Google by visiting Google’s Ad Settings.
- You can control how Meta uses data to show you ads through Facebook’s Ad Preferences.
- You can instruct your browser to refuse all cookies. However, this may affect the functionality of our Service.
3. How We Use Your Data and Legal Basis
We process your data based on two primary principles: Legitimate Interest and Consent.
- To Fulfill Service (Legitimate Interest): To provide the service or product you requested, respond to inquiries, and ensure the Site is functioning correctly.
- For Marketing and Promotions (Consent): To send you marketing emails, newsletters, and promotional offers.
Marketing Consent
We send you marketing communications based on your Consent, which may be obtained:
- Implicitly: Based on your existing customer relationship with us.
- Via a Pre-Checked Box: When you fill out a form, you acknowledge that you are consenting to receive marketing communications, though you may always opt out later.
4. Data Sharing and Retention
A. Sharing of Data
We do not sell or share your Personal Information with third parties for their independent marketing purposes. We only share data with necessary Service Providers (e.g., website host, email service provider) to operate the business, and as required by law.
B. Data Retention
We retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and to comply with our legal obligations.
- We will retain customer purchase and contact data for a period of 5 years from the last customer interaction, or as required to meet legal, accounting, or reporting requirements.
- Data is typically stored within the WordPress database and associated plugins we use to manage the Site.
5. Your Data Access and Deletion Rights
You have the right to request access to the Personal Data we hold about you and to request that your data be corrected or deleted.
- Requesting Access or Deletion: To exercise your rights, please send an email request to our Data Contact: info@xpert-coatfilms.com. We will process your request promptly and in accordance with applicable Indian laws.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@xpert-coatfilms.com
- By phone number: +(91)-98735-95949
